Where do you use the CloudCraze platform?



Salesforce B2B Commerce Cloud, better known as CloudCraze, is a branch of Salesforce Commerce Cloud. It helps businesses follow the B2B marketing approach in recording, storing, tracking, and also analyzing valuable data. It helps you with a wide array of e-commerce activities you undertake with your business customers. This platform basically came into being when Salesforce acquired CloudCraze, an essential tool for e-commerce B2B transactions. The software is generally made for businesses that deal with larger and more complex purchases. If your contact database is not big enough and your sales volume is high, then Salesforce B2B services are ideal for your enterprise. If you look to add a skill to your career, being a CloudCraze professional can be a great idea. With CloudCraze Course in Delhi, you learn the functionalities of this platform plus be a solver of complexities.

Features Of Salesforce CloudCraze

The platform of Salesforce CloudCraze is basically an ideal combination of e-commerce and business CRM. Let’s look at its features;

User Experience

One of the most popular features of CloudCraze is the personalized user experience it offers. When you look at your end customers, each of the businesses you deal with has specific requirements and preferences. The platform would further help you in interacting with your contacts based on individual requirements. Usually, this happens with the help of tools dedicated to modifying site designs, creating new pages, and even adjusting product search rules based on your clients.

Systematic Order Management

CloudCraze facilitates easy, smooth, and systematic order management. On the basis of your client base, you can configure the complexity of the order management feature of the platform. As this feature offers all your order actions on a regular basis, it drives through your checkout processes and lastly provides you with key business data.

Reports And Analytics

When you are dealing with other business organizations, it is very crucial to keep track of every single activity done by your team while interacting with them.

Salesforce CloudCraze is built for undertaking thorough analytics and creating strong reports out of the same. It provides management with a 360-degree view of your business and enables them to make essential business decisions. This information is instrumental in making favourable changes in your business processes and further increasing customer traction.

Let’s look at some important features you get with this Cloud platform implementation:

  1.  Provision for authenticated sites with different logins for every visitor
  2.  Shopping carts with the capacity of holding thousands of Stocks Keeping Units (SKUs) per order based on your uses and requirements
  3.  The option of 2-click orders for further increasing the speed and ease of large and frequent orders
  4.  Multiple custom themes for customer storefronts, thereby giving a unique look and feel to your every Account
  5. Offering Enterprise e-commerce facilities
  6.  The strong, efficient, and timely pricing engine
  7.  Ability to provide personalized content management suiting your requirements
  8.  Seamless mobile service customization
  9. Integrated infrastructure in sync with the responsible Salesforce CRM
  10.  Multi-currency, multi-language, and even multi-site approach
  11. Different custom product catalogues sorted by your Accounts for working with exclusive products or a subset of your products
  12. Provision for negotiated or contract pricing that can be adopted from a specific Account or customer segment
  13. Provision for multiple delivery dates and different delivery locations through complex shipping functionality
  14.  Multiple payment types such as purchase orders, Automated Clearing Houses (ACH), credit cards, or more.


Better customer management and adding good customer experiences with data in your hands ensure you can learn and constantly improve. Salesforce with CloudCraze however makes it easier for your business to sell more and grow. Looking at its wide array of implementations, you should definitely opt for a professional training approach to build a stronger base. With CloudCraze Online Training you can learn at your pace to avail its learning. Also, with a correct training approach you stand higher in the crowd. Moreover, looking at its business prospects, it is quite essential to be well-versed in this field by start working on this platform. Thus, start learning and become the true professional that every industry looks for.

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